Privacy and Data Protection
We respect your privacy and follow Malaysia’s data protection laws when handling your details.
Personal Data We Collect
We collect your name, email, phone number, and other details you submit when booking our window cleaning services or contacting us. This helps us respond quickly and organise your service efficiently.
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→Contact information for communication
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→Booking details for scheduling
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→Service feedback for improvement
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→Device and browser info for security
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→Usage data for service quality
We only collect data necessary for a clear, hassle-free booking and service experience. Your information is never sold or shared for marketing without consent.
How We Use Your Data
We use your data to confirm appointments, respond to your requests, and keep you informed about your service. Your details help us deliver reliable window cleaning that fits your needs.
If you provide service feedback, we use it only to improve our operations. We also maintain records securely for audit, legal, or safety reasons, where required.
Your Data Rights
You may ask to review, correct, or delete your personal data at any time. We’re committed to helping you manage your information transparently and securely.
Right of Access
Request your stored personal information
Right to Rectification
Correct any inaccurate or outdated data
Right to Erasure
Ask us to remove your data from our systems
Right to Portability
Obtain your data for your records
When We Share Data
We only share personal information when required by law or for service partners involved in fulfilling your booking (e.g., payment processors).
Our third-party partners are required to comply with applicable Malaysian data protection laws and may only use your data as necessary to complete your service.
How We Keep Data Secure
We follow strict access controls, encryption, and staff training to prevent misuse or loss of your data. Your privacy is safeguarded at every stage.
We keep your information only for as long as needed for booking and legal reasons, then delete it securely from our systems.
Contacting Us About Privacy
Address: Regus - Kuala Lumpur Bukit Bintang City Centre, Kuala Lumpur 55100 Malaysia
Phone: +6018-056 9181
Email: content@zynteralovia.sbs